Unable to preview Office attachments within Outlook 2010


Environment

Windows Server 2008 with Terminal Services

XenApp5

Microsoft Office 2010

Symptoms

When trying to preview an attachment from within published application ‘Outlook 2010’, you get the following error:

This file cannot be previewed because of an error with the following previewer:

Microsoft Word previewer

To open this file in its own program, double-click it.

Workaround

According to Microsoft (KB983064), when running Outlook 2010 over XenApp/Terminal Services your unable to preview attachments. You need to double-click on the attachment to view it.

NOTE: This is only related to Office related attachments, Adobe PDF attachments preview within Outlook 2010

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