Citrix Web Interface – Error Enumerating a User’s Resources


Environment

Windows 2008 Server SP2

Citrix XenApp 5 Rollup1

Citrix Web Interface 5.4

Issue

On the Citrix Web Interface server the following errors are present in the Event Viewer.

Event ID: 40001

“Site path: C:\inetpub\wwwroot\Citrix\PNAgent

An error occurred while enumerating a user’s resources. An unrecognized XML messages was received from a user device.”

Resolution

Check for any recent added published applications that contain the character ‘&’.

Removing this character will remove these errors from the Event Viewer.

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