Local Printer not printing in Citrix XenApp session


Environment:

Windows Server 2008 R2 SP1

Citrix XenApp 6.5

Local HP Printer

Configured Policies:

– Auto-create client printers: (Auto-create the client’s default printer only)

– Automatic installation of in-box printer drivers (Disabled)

– Universal driver preference (EMF;XPS;PCL5c;PCL4;PS)

Issue:

User has a local printer and logs into a Citrix desktop\application. The policy is configured to map through user’s local default printer. The printer maps through and appears in the users session. User prints to the local printer, print job spools, disappears and nothing prints out.

 

Resolution:

Reconfigured the ‘Universal driver preference’ driver order from

EMF;XPS;PCL5c;PCL4;PS

to

PS;XPS;EMF;PCL5c;PCL4

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