“Please wait for User Profile Services” – Logon delay


  • Windows Server 2008 R2
  • Citrix XenApp 6.5 RU5


During users logon to XenApp published applications and published desktops there can be a lengthy delay on “Please wait for the User Profile Services”, it can hang on this for up to 30 secs.


In the Group Policy Management browse to:

  • Computer Configuration
    • Administrative Templates
      • System
        • User Profiles

Modify the policy setting “Set maximum wait time for the network if a user has a roaming user profile or remote home directory” to “Enabled” and set the value Wait for network for maximum (seconds) to 0.

4 Responses to “Please wait for User Profile Services” – Logon delay

  1. Benjamin says:

    Great! This even resolved my problem on a new Citrix 7.15 on a TS 2016 including WEM and FSLogix. I think the problem appeared after the Citrix WEM Agent installation. Thanks

  2. Pingback: Detailed Change Log – Carl Stalhood

  3. Yaasin says:

    Thank you thank you thank you – running windows server 2016 Xenap 7.15 and bam! logins down from 60 – 80 seconds to 5 seconds

  4. Pingback: Site Updates – January 2018 – Carl Stalhood

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